Dishong, a Hershey Company employee and former union representative, gives a thorough account of her childhood, family, neighborhood, work history, and her personal goals and ambitions. She describes her work experiences at the West Plant and the variations between the two Hershey plants, including jobs performed and layoffs. She recounts the 2002 labor strike, its affect on the workers, and the significance of health benefits in the contract negotiations. Dishong’s mother, Donna Hopple, was the first female union branch president at the factory. Dishong discusses the importance of the union and her own changing involvement due to family responsibilities.